AI Agents vs. Traditional Automation: What IT Professionals Need to Know in 2026
As a 15+ year IT and Telecom Project Manager, I’ve spent a significant portion of my career building and managing automation pipelines. For years, the gold standard was deterministic automation — tools like Zapier, Make, or custom Python scripts that followed strict “if this, then that” logic. But in 2026, the conversation has shifted entirely….















